Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. As a Canadian-based operator, we are committed to transparency regarding data collection practices and compliance with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy describes the types of cookies we employ, their purposes, and your options for managing cookie preferences while enjoying our gaming services.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website or use our mobile application. These files contain information that helps us recognize your device and remember certain information about your preferences and past actions. Cookies enable various functionalities essential for online gaming platforms, including maintaining session security, personalizing user experience, and ensuring compliance with regulatory requirements specific to the Canadian gaming industry.
Similar technologies we use include web beacons, pixel tags, and local storage objects, which serve comparable functions to cookies in tracking user interactions and maintaining platform functionality. These technologies are integral to providing a secure and personalized gaming environment while adhering to Canadian privacy standards.
2. Types of Cookies We Use
- Essential Cookies: Required for basic platform functionality, including user authentication, security protocols, and maintaining gaming session integrity
- Performance Cookies: Collect anonymous information about how visitors use our platform, helping us improve game loading times and overall user experience
- Functional Cookies: Remember your preferences, language settings, and customizations to enhance your gaming experience across sessions
- Targeting Cookies: Used for delivering relevant promotional content and responsible gaming messages tailored to your gaming patterns
- Security Cookies: Monitor suspicious activities, prevent fraud, and ensure compliance with Canadian anti-money laundering regulations
- Analytics Cookies: Help us understand user behavior patterns to improve game offerings and platform performance
3. Purpose and Legal Basis for Cookie Use
We use cookies for several legitimate purposes essential to operating a secure and compliant online gaming platform in Canada. Our primary legal basis includes contractual necessity for providing gaming services, legitimate interests in platform security and improvement, and compliance with Canadian gaming regulations.
Cookies enable us to maintain player account security, prevent underage gambling, implement responsible gaming measures, and ensure fair play across all gaming activities. We also use cookies to comply with Canadian tax reporting requirements and to maintain detailed gaming transaction records as mandated by provincial gaming authorities.
4. Cookie Duration and Categories
Our cookies fall into two main duration categories: session cookies that expire when you close your browser, and persistent cookies that remain on your device for predetermined periods. Session cookies are primarily used for maintaining gaming sessions and security protocols during active play.
Persistent cookies may remain active for periods ranging from 30 days to two years, depending on their specific function. Gaming preference cookies typically last one year, while security-related cookies may persist for up to two years to maintain fraud prevention effectiveness. All persistent cookies are regularly reviewed and updated to ensure continued relevance and compliance with Canadian privacy regulations.
5. Third-Party Cookies and Partners
We work with trusted third-party providers to enhance our gaming platform’s functionality and security. These partners may place cookies on your device to provide services such as payment processing, game content delivery, customer support, and fraud prevention.
Our third-party partners include payment processors specializing in Canadian banking systems, game developers providing slot and table game content, and security vendors offering fraud detection services. All third-party cookie usage is governed by strict contractual agreements ensuring compliance with Canadian privacy laws and our own privacy standards.
6. Managing Your Cookie Preferences
- Access our Cookie Preference Center through your account settings to customize cookie categories
- Use browser settings to block or delete cookies, though this may affect platform functionality
- Contact our customer support team for assistance with cookie management
- Opt out of targeted advertising cookies through industry opt-out mechanisms
- Review and update your preferences regularly to maintain desired privacy levels
Please note that disabling essential cookies may prevent access to certain gaming features or compromise account security measures required for Canadian regulatory compliance.
7. Browser-Specific Cookie Controls
- Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
- Firefox: Access Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Edge: Select Settings > Site permissions > Cookies and site data
- Mobile browsers: Check your device’s privacy settings or browser-specific options
Each browser offers different levels of cookie control, from blocking all cookies to creating exceptions for trusted sites like ours. We recommend configuring settings that balance your privacy preferences with optimal gaming platform functionality.
8. Your Rights and Choices
Under Canadian privacy legislation, you have specific rights regarding cookie usage and data collection. You can request information about cookies placed on your device, withdraw consent for non-essential cookies, and request deletion of stored cookie data.
You may also exercise your right to data portability regarding information collected through cookies, and you can file complaints with the Office of the Privacy Commissioner of Canada if you believe our cookie practices violate your privacy rights. We are committed to addressing all privacy concerns promptly and transparently.
9. Updates and Contact Information
This Cookie Policy is regularly reviewed and updated to reflect changes in our practices, technology, and applicable Canadian regulations. We will notify users of significant policy changes through our platform and email communications.
For questions about our cookie practices, requests to exercise your privacy rights, or concerns about data collection, please contact our Privacy Officer through the customer support channels available on our platform. We are committed to addressing all inquiries within the timeframes required by Canadian privacy legislation.
Last updated: January 20, 2026